Process Consultation
Triumphant Heart(tm) Process Consultation focuses on assisting our clients in identifying a challenge that faces their organization, in gaining perspective and understanding regarding this challenge, and creating a plan to meet this challenge. We believe that you already possess that which is needed for your organization to move forward in its journey. Unlike coaching, Process Consultation places us in a hands-on relationship with your firm, where we engage in sensing interviews, observation, and research through archival data to create an assessment plan. By carrying out this assessment plan, we will assist you in gaining clarity about a specific challenge and in creating a plan to meet this challenge.
Generally, Process Consultation takes place over a number of weeks or months, beginning with a free consultation.
Our coaching relationship will include:
Framing. We meet and gather the key information we will use to work with one another. We assist you in:
(1) clarifying a challenge that faces your organization.
(2) identifying the purpose, scope, and timeframe of our work together.
(3) describing the activities of our work together.
Contracting. Based upon our first meeting, we create a document that clearly states the challenge your organization is facing, the background of this challenge, and the purpose, scope, activities (including actions, methods, roles, resources, and location of work), timeframe, responsibilities, and fees (if any) of our work together.
Observing, Interviewing, Researching, Developing. Based upon the our contract, we will engage in sensing interviews, observation, and research through archival data, etc. We will develop an assessment plan based upon this information. We will meet to discuss this assessment plan before it is implemented.
Processing, Planning, Doing (on your own). Based upon your decisions arising from the coaching session, you complete homework, including personal processing and journaling, create action plans, and enact them. A successful coaching relationship involves your willingness to make it effective, commit to this process, and complete homework.
Feedback. Finally, we will deliver the results of our analysis and discuss them with you. We will hypothesize what next steps you will take with the knowledge you have gained from our consultation process. If you wish, you can hire us to assist you in implementing the next steps.
Please note that Terms and Conditions apply.